HITT 1361 - Clinical I Course Syllabus

After course completion, the student will be able to:

Professionalism in Health Care

1. Chapter 1
   1. List four benefits of working in the health care industry.
   2. Explain the difference between soft skills and hard skills.
   3. List two reasons why health care workers must be aware of current trends and issues in the health care industry.
   4. List three reasons why health care is expensive; identify reasons the costs continue to rise.
   5. Identify two ways that the Baby Boomer population will impact the health care industry.
   6. Describe two controversial issues associated with health care reform.
   7. Define continuous quality improvement.
   8. List two quality improvement goals.
   9. Define sentinel event.
   10. Explain the connection between sentinel events and patient safety.
   11. Identify two trends in the supply and demand of health care workers.
   12. List two advantages of electronic health records.
   13. Define social media.
   14. Give two examples of social media sites.
2. Chapter 2
   1. Define interdependence as it relates to health care workers.
   2. Describe why health care workers need to have a systems perspective.
   3. Give one example of how failing to use common sense with social media can lead to a HIPAA violation.
   4. Explain why it’s important to be “present in the moment” at work.
   5. Define critical thinking.
   6. List three things that critical thinkers do to make good decisions.
   7. List five factors that demonstrate a strong work ethic.
   8. Describe the attitudinal differences between optimists and pessimists.
   9. Explain why health care workers must function within the legal scope of practice for the state in which they are employed.
   10. Explain why it’s important for health care workers to comply with federal, state, and local health laws and regulations as they relate to health care settings.
   11. Explain how HIPAA protects the confidentiality of medical information.
   12. List two things you should do when representing your employer.
   13. List three ways to prepare for a performance evaluation.
   14. Differentiate between objective and subjective evaluation criteria.
3. Chapter 3
   1. Describe how your character affects your reputation as a professional.
   2. List four examples of the lack of character in the workplace.
   3. Explain how your character traits and personal values affect your behavior and attitude.
   4. Give three examples of dishonest behaviors.
   5. Define ethics.
   6. List three important questions to ask yourself when making difficult ethical decisions.
   7. Define morals.
   8. Explain the importance of protecting your professional reputation on social media sites.
   9. Give three examples of fraud in health care.
   10. Name and define two examples of criminal law terms.
   11. Name and define two examples of civil law terms.
   12. Explain why it’s important to comply with the code of ethics for your profession.
   13. Differentiate between personal ethics and professional ethics.
   14. Explain the connection between negligence and malpractice.
   15. Describe why some types of health care workers need personal liability insurance.
   16. Explain why it’s important to follow protocol if you suspect a reportable incident.
   17. List three examples of complex ethical, moral, and legal dilemmas in health care.
4. Chapter 4
   1. Explain the concept of interdependence among health care workers.
   2. List three ways to strengthen relationships at work.
   3. List two ways to demonstrate loyalty to your coworkers.
   4. Explain the role of courtesy, etiquette, and manners in the workplace.
   5. List three examples of netiquette when using digital communication.
   6. Give examples of two types of health care teams.
   7. Describe how group norms can help facilitate meetings.
   8. Explain why consensus is important but difficult to achieve.
   9. List the four essential elements for communication to take place.
   10. Describe how illiteracy impacts patient care.
   11. Explain two of the factors that may influence your communication with other people.
   12. Explain why labeling is a barrier to communication.
   13. Describe the role that body language plays in communication.
   14. Explain why conflict resolution is important in the workplace.
   15. Name the four styles of communication.
   16. Describe each of the four styles of communication including the likely outcome of each style.
   17. Identify the importance of assertive communication.
   18. List three types of communication technologies.
   19. List three problems that may occur when communicating electronically.
   20. Explain why it’s important for health care professionals to develop their public speaking skills.
5. Chapter 5
   1. Give three examples of diversity in addition to age and gender.
   2. Explain how bias can result in health care disparities for members of minority cultural groups.
   3. List two things to do when cultural tension arises.
   4. Explain why health care workers need to be culturally competent.
   5. Describe the difference between stereotypes and generalizations.
   6. Explain what is meant by the cultural competence continuum.
   7. Describe two ways that online patient portals can improve health care.
   8. Explain how a person’s personality type can affect his or her work.
   9. Give an example of how generational differences can cause problems at work.
   10. List four types of health care customers.
   11. Describe the purpose of the American Hospital Association’s brochure, “Patient Care Partnership: Understanding Expectations, Rights and Responsibilities.”
   12. Explain the purpose of the HCAHPS survey.
   13. List five ways to provide good customer service for hospitalized patients and their visitors.
6. Chapter 6
   1. Explain how personal skills affect your success as a health care worker.
   2. Describe how your personal image affects patient care.
   3. List five appearance and grooming factors that result in a professional image.
   4. Explain how stereotypes impact first impressions.
   5. List three examples of annoying and troublesome personal habits.
   6. Describe how grammar and vocabulary impact your professional image.
   7. Explain the importance of maintaining professionalism after hours.
   8. List three health and safety concerns with social media
   9. Describe the importance of self-care for health care workers.
   10. Give two examples of how employers are encouraging employees to become healthier.
   11. Describe three-time management techniques.
   12. Describe three financial management techniques.
   13. Describe three stress management techniques.
   14. Explain why the ability to manage change is so important in health care today.
7. Chapter 7
   1. Identify the purpose of a practicum.
   2. List three benefits of a practicum experience.
   3. Identify three requirements to gain clearance for a practicum.
   4. Describe two ways to prepare for a practicum.
   5. Explain the connection between your performance on practicum and securing an employment reference at graduation.
   6. Explain the value of keeping a journal during your practicum.
   7. Give three examples of protocol involving cell phones and social media during your practicum.
   8. Explain the importance of maintaining patient confidentiality during your practicum.
   9. List three safety factors to keep in mind when working in a health care facility.
   10. Identify three of the criteria considered when evaluating your performance and assigning a grade for your practicum.
8. Chapter 8
   1. List four questions to answer when identifying your occupational preferences.
   2. Explain the value of researching labor trends and projections.
   3. Identify three places on the Internet to find job openings.
   4. Describe four characteristics of a professional résumé.
   5. Name five things you should do when filling out a job application form.
   6. Explain why employers use preemployment assessments.
   7. Describe five ways to present a professional image during a job interview.
   8. Explain the importance of having a professional presence online.
   9. List two reasons why health care workers must engage in professional development.
   10. Describe four characteristics of effective leaders.
   11. Identify two ways to develop leadership skills.
   12. Describe the benefits of participating in a health care professional association.
   13. Explain the importance of having a career advancement plan

Data Analytics Assignments

9. Exercise #1 Descriptive Statistics
   1. Understand the collection and maintenance of health data.
   2. Manipulate data elements, sets, and indices.
   3. Use graphical tolls to illustrate data sets.
   4. Evaluate and interpret data sets.
10. Exercise #2 Using Filters and Creating Pivot Table Report
    1. Understand the collection and maintenance of health data.
    2. Manipulate data elements, sets, and indices.
    3. Use graphical tolls to illustrate data sets.
    4. Evaluate and interpret data sets.
11. Exercise #3 Column Charts and Histograms
    1. Understand the collection and maintenance of health data.
    2. Manipulate data elements, sets, and indices.
    3. Use graphical tolls to illustrate data sets.
    4. Evaluate and interpret data sets.
12. Exercise #4 Testing for Independence with Chi Square
    1. Understand the collection and maintenance of health data.
    2. Manipulate data elements, sets, and indices.
    3. Use graphical tolls to illustrate data sets.
    4. Evaluate and interpret data sets.

National Cancer Registrar

13. National Cancer Registrars Association Assignment
    1. Define an abstract.
    2. Identify sources for staging cancer in the medical record.
    3. Describe a cancer registry.
    4. Identify follow-up rates of Commission on Cancer accredited programs
    5. Describe the key responsibilities of the Cancer Committee
    6. Identify the certification exam taken by potential cancer registrars.
    7. Describe the job of a cancer registrar.
    8. Explain the most common and accurate methods of diagnosing cancer.
    9. Define active case finding.
    10. Describe the important factors of data collection that affect the completion and accuracy of information
    11. Identify the book used to code the histology, behavior, and grade of tumors.
    12. Explain the two objectives for the Commission on Cancer Standards
    13. Identify the 3 types of cancer conferences.
    14. Describe the benefits of quality data.
    15. Identify reasons cancer registries release information.
    16. Identify the program the State of Texas uses for funding.
    17. Identify the five areas of quality for a cancer program.
    18. Describe the major staging systems.
    19. Identify the use of the FORDS.
    20. Explain the 3 eligibility routes for achieving a CTR.

VLAB Simulations

14. VLAB Assignments
    1. Dr. Chrono (7 assignments)
    2. CIOX (4 assignments
    3. Meditech (7 assignments)

Applying Skills to real world scenarios

15. AHIMA Career Prep Workbook
    1. Mapping Out Your Career
    2. Preparing for the Perfect Job
    3. Finding the Perfect Job: Purpose
    4. Accepting the Perfect Job
    5. Changing Careers and Moving Forward
16. The AHIMA Career Prep Resource Library
    1. HIM as a Second Career
    2. Finding (and Thriving at) your First HIM Job
    3. AHIMA Certification Overview
    4. Making the Most of Your AHIMA Membership
    5. It’s Not About the Color of Your Shirt: Three Secrets to Showing Up as a Professional Every Day
    6. Launching a Career with Your First Job
    7. From First Job to Career Success
17. HIPAA for Health Care Workers Certification
18. Texas Health and Human Services General Certification Education
    1. A Prescribers’ Guide to Medicaid Prior Authorizations
    2. Culturally Effective Health Care
    3. Disaster Preparedness in Texas
    4. Disaster Preparedness What Texas Health Steps Providers Should Know
    5. Introduction to Medicaid Administrative Claiming
    6. Recognizing Reporting and Preventing Child Abuse
    7. How to Recognize and Respond to Child Trafficking
    8. Teen Consent and Confidentiality
    9. Telemedicine and Telehealth Services What Texas Health Steps Providers Need to Know
    10. Texas Health Steps Overview
    11. Verifying Medicaid Eligibility